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No Delay Belay: What Is It?

Catch-and-Hold belay

How much downtime is necessary for annual service visits is one of the most frequent issues we receive concerning auto belays. With No Delay Belay, we will automatically ship you a freshly serviced TRUBLUE Auto Belay around 10 days before your existing device is scheduled for service

To be clear, a device must schedule an annual service appointment to maintain compliance with third-party safety standards like CE and ANSI. Due to the fact that TRUBLUE Auto Belays are life safety devices, we take our dedication to this recertification process very seriously and demand that every TRUBLUE abide by the annual servicing requirements. A warranty will be void if this isn’t done.

Having said that, we also recognize that it is incredibly difficult for most institutions to be without access to your TRUBLUE Auto Belay device for a number of weeks out of the year. You invested money in your device, therefore you want to make the most of it.

Downtime with an auto belay is bad for everyone. The No Delay Belay service plan was created especially to deal with this issue.

Our top-tier, all-inclusive service plan is called No Delay Belay. Although No Delay Belay’s primary goals were to satisfy device recertification requirements and prevent device downtime, it also offers a wide range of additional advantages for a reasonable monthly fee.

TRUBLUE iQ Auto Belay for gym climbing, climbing training, speed climbing, challenge courses or any form of partnerless climbing
TRUBLUE iQ Auto Belay for gym climbing, climbing training, speed climbing, challenge courses or any form of partnerless climbing

What is the process for the no delay belay service program?

With No Delay Belay, we will automatically ship you a freshly serviced TRUBLUE Auto Belay around 10 days before your existing device is scheduled for service, so you won’t have to wait till your service date arrives. The new gadget will come with a fresh, pre-installed webbing and be ready to mount.

A propane tank swap is similar to how No Delay Belay operates. This is not a rental program, despite the fact that you won’t constantly have the same physical equipment. You are the owner of your TRUBLUE Auto Belay and are free to choose whenever you want to stop participating in the No Delay Belay program.

All devices registered in No Delay Belay receive free shipping. Even more conveniently, return shipping tags are provided in the box, so all you have to do is swap out the devices when your replacement Auto Belay shows up, fasten the return shipping tag, and send the old one back to us in the same box. I’m done now! You are prepared to start a new year!

Who can use the no delay belay?

At present moment, only customers who are situated in the continental United States are eligible for the No Delay Belay service program.

Benefits of No Delay Belay

Enrolling your devices in the No Delay Belay program has various advantages in addition to completing the necessary recertification criteria and preventing device downtime.

Your regular 2-year guarantee is extended to a lifetime warranty for so long as you are a program participant. This covers each inspection charge and any required part substitutions. Additionally, depending on the type of webbing, you will receive one complimentary, pre-installed webbing replacement each year.

No Delay Belay makes it unnecessary for you to store your own shipment boxes, which is more convenient (or order new shipping boxes if your old ones get damaged). Additionally, shipping is free, and returning items is now quicker and simpler than ever.

No Delay Belay offers a very straightforward way for facilities to recertify multiple devices simultaneously. You can quickly replace a complete area of TRUBLUEs and then send the old ones back, saving you both time and valuable floor space.

BenefitsNo Delay BelayAnnual Service
Fulfills service requirement✓✓
Eliminates downtime✓x
Lifetime warranty✓x
You own your device✓✓
Includes new webbingx
Automatically receive device✓x
Shipping included✓x
Maintenance between annual services✓x
No need to store shipping boxes✓x
Rather than waiting until your service date arrives, with No Delay Belay we will automatically ship you a freshly serviced TRUBLUE Auto Belay approximately 10 days before your current device is due for service. 

What is the cost of no delay belay?

No Delay Belay requires monthly payments as opposed to annual service appointments. One additional benefit of this subscription-based service is that you are protected all year long and are not responsible for any unforeseen maintenance or part replacements that may arise in between required annual service appointments.

Enrolling in No Delay Belay is about as expensive per device as making regular annual service appointments, after shipping and a webbing replacement are taken into account.

In order to entice more of our partners to select No Delay Belay as their primary service plan, we have devised a price structure that is so aggressively competitive. This is due to the fact that No Delay Belay is our preferred service approach since it enables us to flatten the demand curve for service maintenance. In essence, our clients can reduce annual repair requirements and minimize downtime (along with several additional benefits). In exchange, we are able to deliver better service with faster turnaround times, as well as make our great maintenance workers’ jobs more joyful. It is a typical win-win-win situation.

Vertical Auto Belay systems

Vertical Auto Belay systems

Grow your climbing community by providing more access to more routes for more climbers.

Auto Belay makes climbing simple and approachable, turning first-time users into return customers. TRUBLUE Auto Belays are engineered to minimize maintenance and are built to last. Our patented magnetic braking system, delivers the smoothest user experience, the highest level of reliability, and dramatically reduces device downtime.

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