Keep Climbing with Our Auto Belay Maintenance Program

Introducing our revolutionary auto belay maintenance program, designed to eliminate downtime and keep your climbers on the wall. We understand that sending your TRUBLUE device away for its mandatory annual service can hurt your business. That’s why our ‘No Delay Belay’ subscription service ships you a freshly serviced replacement unit before your old one is due. Simply swap the devices and use the provided prepaid label to return the old unit. This all-inclusive auto belay maintenance program covers everything for a simple monthly fee: the service itself, two-way shipping, a new webbing, and a lifetime warranty on your device.

Our Auto Belay Maintenance Program offers a premium service designed for current auto belay owners. Say goodbye to the stress of annual recertification. Our service ensures a brand-new, ready-to-install auto belay device is delivered to you before your existing one requires servicing. Simply replace your device at your convenience and return the old one to us using the prepaid shipping box provided. Keep your climbing facility operational without any downtime and never miss a service date again

To be clear, in order to comply with third-party safety requirements such as CE and ANSI, a device must plan an annual service appointment. Because TRUBLUE Auto Belays are life-saving equipment, we take our commitment to this recertification process very seriously and insist that every TRUBLUE adhere to the annual servicing standards. If this is not done, the warranty will be void.

Having said that, we understand that most institutions find it quite difficult to be without access to your TRUBLUE Auto Belay device for a number of weeks out of the year. You spent money on your device, so you want to get the most out of it. Downtime with an auto belay is detrimental to everyone. The No Delay Belay service plan was specifically designed to address this issue.

No Delay Belay is the name of our top-tier, all-inclusive service plan. Although No Delay Belay’s primary goals were to satisfy device recertification standards and reduce device downtime, it also provides a slew of other benefits for a low monthly charge.

How does the no-delay belay service program work?

We will automatically ship you a freshly serviced TRUBLUE Auto Belay roughly 10 days before your existing device is scheduled for service, so you won’t have to wait till your service date arrives with No Delay Belay. The new device will come with new, pre-installed webbing and will be ready to mount.

A propane tank swap works in the same way as No Delay Belay does. Despite the fact that you will not always have the same physical equipment, this is not a leasing program. You own your TRUBLUE Auto Belay and can discontinue participation in the No Delay Belay program whenever you wish.

No Delay Belay offers free shipping on all registered devices. Even better, return shipping labels are included in the box, so all you have to do is swap out the devices when your replacement arrives. When Auto Belay arrives, fasten the return mailing tag and return the old one in the same box. I’m finished! You are ready to begin a new year!

Advantages of No Delay Belay

In addition to satisfying the requisite recertification criteria and avoiding device downtime, enrolling your devices in the No Delay Belay program provides several advantages.

For as long as you remain a program participant, your standard 2-year warranty is extended to a lifetime warranty. This includes each inspection charge as well as any necessary part substitutes. You will also receive one complimentary, pre-installed webbing replacement every year, depending on the type of webbing.

There is no delay. Belay eliminates the need for you to store your own shipment boxes, making them more convenient (or ordering new shipping boxes if your existing ones become damaged). Furthermore, shipping is free, and returning things is now faster and easier than before.

There is no delay. Belay makes it simple for facilities to recertify multiple devices at the same time. You may rapidly replace an entire area of TRUBLUEs and then return the old ones, saving time and valuable floor space.

Benefits	No Delay Belay	Annual Service
Fulfills service requirement	✓	✓
Eliminates downtime	✓	x
Lifetime warranty	✓	x
You own your device	✓	✓
Includes new webbing		x
Automatically receive device	✓	x
Shipping included	✓	x
Maintenance between annual services	✓	x
No need to store shipping boxes	✓	x

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Dive Deeper: Exploring Auto Belay Technology with Expert Insights

Auto belays are transforming the world of indoor climbing, offering convenience and safety for climbers of all levels. But how exactly do they work, and what are the key considerations for using them? To learn more about the intricacies of auto belay technology and gain valuable insights from experts in the field, check out our additional resources below…

• Comparison of Auto Belay’s: what’s new in the TRUBLUE iQ series
• Using Technology to Make Your Climbing Gym Accessible and Inclusive
• A Closer Look at the Auto Belay System
• Next Generation Auto Belay – TRUBLUE iQ
• Every modern climbing gym should have these 5 features
• Everything You Need to Know about Buying Auto Belays
• Increase Revenue and Customer Satisfaction at Family Entertainment Centers
• Catch-and-Hold: What is it and how does it work?
• Leading the Way in profitable and safe climbing
• Why Family Entertainment Centers Trust TRUBLUE Auto Belays
• Creating Value for Customers by Using an Auto Belay
• TRUBLUE iQ+ World’s first catch-and-hold auto belay
• Drive Revenue and Customer Satisfaction with Auto Belays
• 7 Ways Magnetic Braking Is Better Than Friction
• No Belayer Necessary: Understanding Auto belays
• Competitive Advantage of an Auto Belay
• ROI at Climbing Walls and Family Entertainment Centers
• Auto-Belay and hands-free climbing challenges
• Why using Auto Belays Boosts your Business
• The Science of Eddy Current Magnetic Braking